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Please read carefully the instructions below.
🔑Get the password here :👉 Secure Checkout via Ko-fi
This firmware update and recovery procedure is strictly for units purchased in the PHILIPPINES. Flashing this file onto units from other regions or different model variants can permanently corrupt the mainboard.
What You Need Before Starting
USB Flash Drive: At least 8GB to 32GB (max) capacity. It must be completely formatted to FAT32 (the TV bootloader will not read exFAT or NTFS).
Extractor Tool: WinRAR, 7-Zip, or your OS built-in ZIP tool.
Firmware File:
MstarUpgrade_no_tvcertificatetvconfig_20230303.bin(extracted from the9602_AndroidTV_Q.zippackage).Stable Power Connection: Ensure the wall outlet and power cables are secure. A loss of power mid-flash will corrupt the bootloader permanently.
Step-by-Step Recovery Procedure
⚠️ CAUTION: Read these steps carefully before plugging anything in. Turning off the TV or pulling the USB drive mid-process can permanently damage the motherboard.
Step 1: Format the USB Drive
Plug your USB flash drive into your PC or laptop.
Open This PC, right-click the drive, and select Format.
Set the File System to FAT32 and click Start.
Step 2: Extract and Copy the Firmware File
Extract the contents of
9602_AndroidTV_Q.zip.Copy the file
MstarUpgrade_no_tvcertificatetvconfig_20230303.bindirectly to the root directory of your USB drive (do not put it inside any folder, and do not rename it).
Step 3: Trigger the Force Update Mode
Unplug the TV's power cord directly from the wall socket.
Insert your USB drive into the TV’s USB 2.0 port (usually the black or white port, not the blue USB 3.0 port).
Press and hold the physical power button on the TV panel (not the remote).
While continuing to hold the power button, plug the power cord back into the wall outlet.
Keep holding the power button for about 15 seconds until the status LED starts flashing red or you see "LOADING DATA... 1%" on the screen.
Release the power button once you see the progress bar change to "UPGRADING SOFTWARE PLEASE DO NOT TURN OFF".
Step 4: Wait for Completion & Factory Reset
Let the progress bar finish. The entire process takes between 5 to 15 minutes.
The TV will automatically reboot once the installation reaches 100%.
Once the TV boots up into the fresh setup screen, complete the initial setup.
To ensure all old cache files are cleared, perform a final factory reset:
Home ➔ Settings ➔ System ➔ About ➔ Reset
