Smart TV Noblex 50" DR50X8580 4K Google Firmware Update for Stuck on Logo

 

How to Fix a Stuck on Logo or Bootlooping Noblex 50" LED (DR50X8580): Forced USB Firmware Flash Guide

If your Noblex 50" 4K LED (DR50X8580) is stuck on the startup logo, rebooting infinitely after an OTA update, or throwing app errors, standard system resets through the settings menu won't help—you can't even get past the loading screen.

The fix requires forcing the MTK9602 chipset bootloader to pull a fresh system image directly from a physical USB drive. Below is the step-by-step process to recover your board.

⚠️ Regional Warning: This firmware file (upgrade_image_no_tvcertificatecusdatatvconfig_user_sa_20241120.pkg) is strictly compiled for Noblex sets sold within Argentina. Do not flash this onto units meant for other LATAM regions, or you risk bricking the main board permanently.

⚠️ Risk Notice: Interrupting power or using an improperly formatted flash drive during this procedure can unrecoverably corrupt the SPI flash memory. Follow every step precisely.

Issues Resolved by Fresh Firmware Flashing

Issue Category	Specific Error Symptoms Fixed
Boot & System Lockups	Stuck on boot logo, reboot loops after OTA updates, infinite "Loading..." screen
Streaming & App Crashes	Netflix Errors ui-800-3(307006), tvq-st-103, tvq-st-106, Green tint on video playback (YouTube/Netflix/Prime Video)
Hardware & Output Faults	Intermittent audio dropouts, complete loss of sound output, black screen / no display output
Connectivity Faults	Wi-Fi / Ethernet handshake failure (cannot connect to internet)

Download Link:

Prerequisites & File Preparation

1. USB Flash Drive: Needs to be at least 8GB, 32GB maximum.

2. File System: Format the drive to FAT32. The basic hardware bootloader on the MTK board cannot parse NTFS, exFAT, or ext4 partitions during a cold boot sequence.

3. Firmware Package: Download MTK9602_GoogleTV_NoblexSW6H_Noblex_NFSW6H11Tag172.zip. Extract the inner payload file: upgrade_image_no_tvcertificatecusdatatvconfig_user_sa_20241120.pkg.

4. Placement: Copy upgrade_image_no_tvcertificatecusdatatvconfig_user_sa_20241120.pkg directly onto the root folder of the USB drive (e.g., E:\upgrade_image_...pkg). Do not rename it or place it inside subfolders.

   
   
   

The Forced Flash Procedure

1. Power Down: Disconnect the TV's power cord from the wall outlet completely.

2. Mount USB: Insert your FAT32 flash drive into the TV's USB 2.0 port (usually colored black or white). Avoid using the blue USB 3.0 port, as bootloader enumeration can be unstable on USB 3.0 controller lanes.

3. Trigger the Bootloader:

   • Reconnect the power cord to the wall outlet.

   • Immediately press and hold the Physical Power Button located on the TV chassis (not the remote control).

   • Hold the button until the indicator LED starts flashing red rapidly, or the screen displays "LOADING DATA... 1%". 

     
     
     

4. Wait Out the Write Cycle: The process takes 10 to 15 minutes. Leave the TV untouched. Do not cut power or pull the USB drive during this phase. The TV will automatically restart once flashing finishes.

5. Factory Wipe (Mandatory): Once the TV boots back into the Google TV home interface, execute a clean wipe to purge old cached partition fragments:

• Go to Home → Settings → System → About → Reset.

Product Software Specification & Acceptance Report

Product & Delivery Information

• Product Line / Project: Newsan Project (Noblex Non-Far-Field)

• Software Version: A.11.0.0_9602_SA_0.0.1 (Nov 11, 2024)

• Fingerprint: Noblex/SW6H_Noblex_NF/SW6H:11/RTT2.220103.001/20230619:user/release-keys

1. Key Configuration & Requirement Status

No.	Feature / Requirement	Target Specification	Delivered Status	Result	Notes / Deviation Handling
1	Boot LOGO	No brand logo (Display "SMART" text only)	Configured with neutral "SMART" logo	PASS	Meets multi-brand shipment needs
2	Factory Mode	M LOGO CHOICE set to OEM	Factory mode set to OEM	PASS	Suitable for multi-brand switching
3	Factory HotKey	Factory HotKey enabled	Fac. HotKey: ON	PASS	Facilitates production line testing
4	Power Mode	Direct power-on upon AC connection	Power Mode: Power ON	PASS	-
5	Default Volume	Set default volume to 30	Volume: 30	PASS	-
6	Preset Channels (ATV/DTV)	ATV: CH3 (61.25MHz), CH5 (77.25MHz) DTV: CH26 (545.143MHz, contains 26.1-26.3), CH21 (515.143MHz, contains 22.1)	Maintained MTK chip default state	DEVIATION RELEASED	MTK underlying architecture cannot be modified; ship as-is per agreement
7	First Channel Tuning	Auto-tune to DTV CH 26.2 on first power-on	Maintained MTK chip default behavior	DEVIATION RELEASED	MTK underlying architecture cannot be modified; ship as-is per agreement
8	ATV Channel Switching	Jump immediately to CH5 when switching to ATV	Maintained MTK chip default logic	DEVIATION RELEASED	MTK underlying architecture cannot be modified; ship as-is per agreement
9	Default Language	Spanish	Setup Wizard starts in English (Spanish selectable)	DEVIATION RELEASED	Due to Google TV framework constraints; ship as-is per agreement

2. Detailed Deviation Analysis

1. Boot LOGO & Factory Settings:

   • Analysis: To accommodate the customer's multiple sub-brands, removing brand-specific logos while retaining the "SMART" text and setting M LOGO CHOICE to OEM enables a single generic firmware build, significantly reducing maintenance overhead.

2. Preset Channels & Switch Logic (ATV / DTV):

   • Analysis: The customer's custom channel map (ATV CH3/CH5, DTV CH26/CH21) and auto-jump behaviors are restricted by the underlying MTK 9602 chipset architecture and cannot be hardcoded into the software.

   • Conclusion: Confirmed with the customer to accept a deviation release; the product will ship under current chipset default conditions ("As-Is Delivery").

3. Google TV Initial Language Setup:

   • Analysis: Native Google TV Setup Wizard defaults to English as the primary setup language and does not permit forced pre-selection of Spanish on first boot.

   • Conclusion: Users can manually select "Spanish" on the very first screen of the setup wizard. Full Spanish localization applies seamlessly once selected, fulfilling Google GTV compliance and shipment standards.

3. Final Evaluation & Conclusion

• Software Status: APPROVED FOR MASS PRODUCTION

• Summary: Software version A.11.0.0_9602_SA_0.0.1 fulfills all basic functional and factory setup requirements. Unmet channel map and language defaults resulting from MTK chip and Google TV constraints have been formally documented and granted deviation release. Cleared for factory mass production.